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AI receptionist for medical clinics

An AI Receptionist for Medical Clinics

Your front desk is checking in patients, verifying insurance, and juggling walk ins, and the phone rings straight through all of it. Cadrey answers every call with a natural voice named Maya or Cole, books appointments, and texts your staff the details so the lobby stays under control.

The problem

During your morning check in rush, every line is ringing and every staff member is with a patient. Callers trying to book or reschedule get sent to voicemail, and many of them simply do not call back. Your schedule loses appointments you could have filled.

With Cadrey

Cadrey answers all of those calls at once, books the routine appointments, and takes the reschedules off your front desk. Your staff keeps the lobby moving, and you get a text after each call so the team can follow up on anything that needs a human.

What Maya and Cole do for you

Common questions

Can Cadrey book patient appointments?

Yes. Cadrey walks the caller through your open times and books the appointment on your calendar during the call. You get a text with the patient name and the reason, so your staff can verify insurance and pull records before the patient arrives.

What about calls that need a real person?

Cadrey handles booking, reschedules, and common questions, then texts you the details of every call. For anything that needs a nurse or provider, you have the caller name and reason in hand, so your staff can call back quickly without missing the request.

Do we keep our clinic phone number?

Yes. You keep the number your patients already know from your website and listings. You simply forward your existing line to Cadrey, and calls flow in automatically. Nothing on your signage or directories needs to change, so patients reach you exactly as before.

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