Now answering calls 24/7. Start your free 14-day trial →

Home / Solutions / Emergency Call Routing

AI receptionist

Emergency Call Routing When It Matters

Some calls can wait until morning and some cannot. Cadrey answers every call, works out which ones are urgent, and gets the details to you fast so a real emergency never sits unheard in a voicemail box.

The problem

When urgent and routine calls all land in the same voicemail, the emergency can wait next to the junk until you happen to check. For some businesses that delay means a lost customer or a much bigger problem.

With Cadrey

Cadrey answers urgent calls right away, gathers what is happening, and texts you the details quickly so you can act. The routine calls still get handled, but the ones that matter reach you without the wait.

How it works

  1. Tell Cadrey what counts as urgent for your business.
  2. Forward your existing number so Cadrey answers every call.
  3. Cadrey talks to the caller, learns what is happening, and gathers the key details.
  4. You get a fast text on urgent calls so you can respond right away.

Common questions

How does Cadrey know what is an emergency?

You tell Cadrey what counts as urgent for your business, and it listens for those situations on each call. When a caller describes one, Cadrey gathers the key details and texts you fast, so the important calls do not sit and wait.

How quickly will I hear about an urgent call?

Cadrey texts you the caller's details right after the call ends, so you find out fast. Because the urgent details reach your phone so quickly, you can respond while it still matters instead of discovering it hours later in an old voicemail.

Does urgent call handling cost more?

No. Handling urgent calls is part of the flat $49 a month, with no premium for priority calls. Every call is covered by one price. You can try the 14-day free trial and see how it sorts your calls first.

Start my free 14-day trial

More solutions: Never Miss a Call, After Hours Answering, Overflow Call Handling, Appointment Scheduling, Bilingual Answering, Lead Capture